Do's and Don't's regarding Canada's Anti-Spam Law (CASL)
2015/07/22
Do:
Do Ascertain If You Are Sending Commercial Messages To Or From Canada
Do Understand That CASL Covers Email, SMS, MMS, TXT And All Social Media Messaging Platforms
Do Take Advantage Of The 3 Year Transition Period To Obtain Express Consent
Do Maintain A Database Of Your Commercial Message Contacts, And
Do Keep Records Of When, Why, How And What Kind Of Consent Was Obtained
Do Ensure All Commercial Messages Contain Proper Identification
Do Ensure All Commercial Messages Contain An Easy To Use, Functioning «unsubscribe»
Do Ensure You Have Consent Specifically To Install A Computer Program
Do Seek Out Answers When You Are Not Sure
Don'ts:
Don't Press Send Unless You Are Sure!
Don't Send An Electronic Message To Obtain Consent
Don't Assume All Your Messages Are Commercial In Nature
Don't Send Commercial Messages Where Implied Or Express Consent Has Not Been Obtained
Don't Use Publicly Available Email Addresses Unless They Are Conspicuously Published And Your Commercial Message Relates To The Recipecient's Role In Their Organization
Don't Forget To Remove Addresses Within 10 Days Where An Unsubscribe Has Been Received
Don't Forget To Identify The Sender Or On Whose Behalf The Commercial Message Is Sent
Don't Forget You Need An Exemption To Not Seek Consent Or Include An Unsubcribe Function
Don't Try To Use A Charity Exemption For Non-registered Charities
Don't Combine Fundraising and/or Information With Marketing In One Message & Fail To Obtain Consent
Don't Mislead The Recipient With False Sender Or Subject Information
Don't Harvest Email Addresses From Websites Or Use Personal Information For Unauthorized Purposes